Overview

At ChillChuckles, we strive to provide the best possible service to our users. This refund policy outlines the terms and conditions for refunds on credit purchases and services.

Credit Purchase Refunds

We offer refunds for credit purchases under the following conditions:

• Unused credits within 30 days of purchase
• Technical issues preventing service access
• Duplicate or accidental purchases
• Service unavailability for extended periods

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• Request submitted within 30 days of purchase
• Credits remain unused or partially unused
• Valid reason for refund request
• Account in good standing

Non-Refundable Items

The following items are not eligible for refunds:

• Credits that have been used or consumed
• Purchases made more than 30 days ago
• Accounts suspended for policy violations
• Promotional or discounted credits

Refund Process

To request a refund, please follow these steps:

1. Contact our support team through our contact form
2. Provide your account email and order details
3. Explain the reason for your refund request
4. Wait for our review and response (typically 3-5 business days)

Refund Methods

Refunds will be processed using the original payment method:

• Credit card refunds: 5-10 business days
• PayPal refunds: 3-5 business days
• Bank transfers: 7-14 business days

Partial Refunds

For partially used credits, we may offer partial refunds based on the remaining credit balance and usage history. The refund amount will be calculated proportionally to the unused portion.

Technical Issues

If you experience technical issues that prevent you from using our services, please contact us immediately. We will investigate the issue and may offer credits or refunds as appropriate.

Dispute Resolution

If you disagree with our refund decision, you may request a review by our management team. Please provide additional documentation or evidence to support your case.

Contact Information

For refund requests or questions about this policy, please contact us. Our support team is available to assist you with any concerns.